The Centers for Medicare & Medicaid Services (CMS) recognizes Chronic Care Management (CCM) as a critical component of primary care that contributes to better health and care for individuals.

An estimated 117 million adults have one or more chronic health conditions, and one in four adults have two or more chronic health conditions. Through the Connected Care campaign, the CMS Office of Minority Health and the Federal Office of Rural Health Policy at the Health Resources & Services Administration will raise awareness of the benefits of CCM for patients with multiple chronic conditions and provide health care professionals with resources to implement CCM.

Why is Connected Care Important?
Between doctor visits, taking the right medications at the right times, and following advice from different health care professionals, managing chronic conditions like diabetes or arthritis can be overwhelming.

If you have Medicare, ask your provider about chronic care management (CCM) services to get connected care, so you can spend less time managing your care and more time doing what you love.

Chronic care management services may include:

  • At least 20 minutes a month of CCM services

  • Personalized assistance from a dedicated health care professional who will work with you to create a care plan

  • Coordination of care between your pharmacy, specialists, testing centers, hospitals, and more

  • 24/7 emergency access to a healthcare professional

  • Expert assistance with setting and meeting your health goals